ri77's Terms and Conditions

1 General Introduction and Definitions

These Terms and Conditions ("Terms") form a legal agreement between ri77 and the person using its services ("Member" or "you"). ri77 is an online casino and betting platform that provides entertainment gaming services for users in Bangladesh.

The key terms used in these Terms are defined below:

• "Platform" — ri77's website, mobile site, and all related services.
• "Account" — a Member's own personal gaming account.
• "Wager" or "Bet" — money placed to participate in any game.
• "Bonus" — additional credits or rewards provided by the platform.
• "Wagering Requirement" — the amount of bets that must be placed before bonus funds can be withdrawn.

2 Eligibility and Age Requirement

The following conditions must be met to open an account and use the ri77 platform:

• You must be 21 years of age or older. Only those aged 21 and above may use this platform.
• You must operate the account in your own name and for yourself only.
• No individual may create more than one account.
• You must provide accurate and complete personal information.
• Your account may not be transferred to anyone else.

2.1 Identity Verification

ri77 may at any time request documents (national ID card, passport, or other government-issued documents) to verify a Member's identity. The platform reserves the right to hold withdrawals until verification is complete.

3 Account Management

3.1 Registration and Login

The information you provide when creating an account must be accurate. It is your responsibility to keep your login credentials (username and password) completely confidential. You should not share this information with anyone else.

3.2 Account Security

If you notice any unauthorized access or suspicious activity on your account, contact the ri77 support team immediately. We use SSL encryption to protect your account, but keeping your login credentials secure is your own responsibility.

3.3 Account Closure

ri77 reserves the right to temporarily suspend or permanently close an account for any of the following reasons:

• Violation of any part of these Terms.
• Evidence of fraudulent or deceptive activity.
• Operating multiple accounts.
• Attempting to disrupt the normal operation of the platform.
• Suspicion of money laundering or any other illegal activity.

4 Deposits and Funding

The following payment methods can be used to deposit funds into your ri77 account:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (major banks including Sonali Bank, Dutch-Bangla Bank, BRAC Bank)

Different benefits and rewards may be available depending on the deposit amount. Depositing funds using a third party's name or someone else's payment method is strictly prohibited — funds must come from your own account.

5 Withdrawals

The following conditions apply to withdrawals:

• Minimum withdrawal amount is ৳800.
• Withdrawal request processing time is generally 5 to 30 minutes.
• Withdrawals must go to your own registered payment method.
• Withdrawal requests may be declined if bonus wagering requirements have not been met.
• Withdrawals may be delayed if identity verification has not been completed.

5.1 Withdrawal Restrictions

ri77 reserves the right to place temporary limits on withdrawals for reasonable cause. Additional verification procedures may be applied in cases of suspicious transactions or security concerns.

6 Bonuses and Promotional Offers

6.1 Welcome Bonus

New members at ri77 can receive up to 150% bonus on their first deposit, up to a maximum of ৳20,000. Bonus terms:

• Bonus example — deposit ৳1,000 and receive a ৳1,500 bonus, giving you a total of ৳2,500.
• Larger deposit example — deposit ৳28,000 and receive the maximum ৳20,000 bonus, giving you a total of ৳48,000.
• Wagering requirement: 15 times the bonus amount.

6.2 General Bonus Terms

• Each bonus offer has its own validity period, which is stated alongside the offer.
• Bonus funds cannot be transferred to another account.
• Multiple bonuses cannot be claimed from the same IP address or device.
• Attempting to claim bonus benefits through fraudulent means will result in account closure.
• ri77 reserves the right to modify or cancel any bonus offer.

7 VIP Program and Loyalty Rewards

ri77's VIP program has four tiers. Weekly cashback benefits are provided at each tier:

• Bronze — up to 0.4% weekly cashback
• Silver — up to 0.8% weekly cashback
• Gold — up to 1.1% weekly cashback
• Platinum — up to 1.5% weekly cashback

You can move up to higher tiers through regular gaming activity. VIP benefits are tied to the individual account and are not transferable.

8 Prohibited Activities

The following activities are strictly prohibited on the ri77 platform:

• Attempting to gain an advantage through fraud, deception, or any other dishonest means.
• Using software, bots, scripts, or automated methods to gain a gaming advantage.
• Deliberately exploiting technical errors or bugs in the platform.
• One individual operating multiple accounts.
• Using the platform for money laundering or to conceal the source of illegal funds.
• Harassing or threatening other members.
• Using ri77's intellectual property without permission.

9 Limitation of Liability

ri77 always works to ensure a safe and reliable service. However, our liability is limited in the following areas:

• Losses caused by internet connection disruptions.
• Technical issues beyond our control.
• The outcome of a Member's own gaming decisions.
• Delays or failures by third-party payment providers.

The platform provides its services on an "as is" basis. ri77 never guarantees any specific outcome of gaming results.

10 Privacy and Data Protection

ri77 is committed to protecting your personal information. We keep your data secure using SSL encryption technology. For full details on how we collect, store, and use data, please read our Privacy Policy.

Your personal information will never be sold to third parties. However, we may be legally required to disclose information to fulfill legal obligations or upon instruction from authorities.

11 Responsible Gaming

ri77 believes that gaming is an entertainment activity and should be enjoyed responsibly. We are mindful of our members' mental and financial well-being.

• You can set deposit and betting limits on your own account.
• You can temporarily suspend your account for a set period if needed.
• Contact the support team for a permanent or long-term break.

If you notice signs of gaming addiction, please read our Responsible Gaming page and contact the support team for help.

12 Dispute Resolution

If a dispute arises regarding a gaming result or transaction, follow the process below:

1. First, notify the support team via ri77's live chat or email.
2. Submit a written description of the complaint, including relevant dates and amounts.
3. Our team will investigate and provide a resolution as quickly as possible.
4. In cases of technical error, the platform's own records will be considered final.

Please note: once a game result has been determined, it cannot be changed unless there is evidence of a technical error.

13 Intellectual Property

All content on the ri77 platform — logos, graphics, software, interface design, text, and data — is intellectual property owned by ri77. Reproducing, distributing, or using these for commercial purposes without written permission is prohibited.

The games on the platform are owned by their respective game providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, NetEnt, and others). Their intellectual property belongs entirely to their respective companies.

14 Changes to Terms

ri77 reserves the right to change, amend, or update these Terms at any time. For significant changes, an effort will be made to notify members through the platform.

Continued use of the platform after any changes will be taken as your acceptance of the new Terms. We therefore recommend reviewing this page regularly.

15 Contact and Support

If you have any questions about these Terms or need assistance, please contact our support team:

• Live Chat: 24/7 direct chat support
• Email: [email protected]

Our support team provides assistance in both Bengali and English.